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shadows of echoes of memories of songs
j4
j4
Postal
I am cross with Amazon. Okay, at least they did email me this time to let me know that my credit card hadn't worked again, but sufficiently long after I'd changed the details that I'd thought it must have worked this time. I tried to enter the card details again from scratch, but it wouldn't let me; eventually I gave up and changed to my Mastercard, and that seems to have worked, but now the projected delivery date is 02/01/2004, which isn't much use for Christmas presents. By changing the delivery options so that individual items get delivered as they're ready, I've got the delivery dates for some of the items down to 22/12/03, which would be just in time. Of course, this means I lose the free delivery that I should get on that size of order; also, well, I'll believe the delivery date when I actually see the goods. It looks like some things I ordered for sion_a won't turn up in time for Christmas though. :-(

I'm also irritated with Scotts of Stow / The Original Gift Company. While they did say "may take 28 days for delivery", what they didn't say was "First, we will get your credit card details wrong so that the 28 days start two weeks late; by then we will have discontinued two of the things you ordered. The rest will be sent out one item at a time, over the course of 28 days, and the most time-critical ones will turn up last." Though I suppose a single disclaimer along the lines of "Sod's law applies" would have done.

Current Mood: irked

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Comments
perdita_fysh From: perdita_fysh Date: December 16th, 2003 06:44 am (UTC) (Link)
I asked for a hand carved backgammon table from scotts of stow for christmas last year. On christmas day my hubby gave me, amongst other things, a note from Scotts of Stow to say they were very sorry but that delivery would not be possible until the first week in January.

In February that was another note saying there'd been a longer delay. Likewise March and April.

Eventually there was a note to say very sorry, but they couldn't get them any more.

So, actually, you've reminded me that I'm owed an extra pressie this year!
From: bibliogirl Date: December 16th, 2003 08:23 am (UTC) (Link)
Growl, Scotts of Stow. I ordered some household stuff from them before we moved last year, including a hanging rail (because, while we had wardrobes on order, I knew their delivery wouldn't be for a few weeks after we moved). Scotts managed to lie to me about delivery dates on two different occasions, and eventually to offer me a date two weeks after we'd moved. I told them, moderately politely given how stressed I was with moving at the time, exactly where they could insert said hanging rail.
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