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Banker - shadows of echoes of memories of songs — LiveJournal
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jiggery_pokery From: jiggery_pokery Date: January 25th, 2010 10:01 pm (UTC) (Link)
As a data point, the worst things I can say about Barclays' online banking are that it gets very pernickety about use of the "Back" key, that it is pretty proactive about logging people out and that it is noticeably heavy on (mostly announced) downtime. This relates to experiences with Firefox 3 on both Mac and Windows, and we've also not delved into the world of their code-generating (one-time pad-generating?) dongles, which are available as an extra level of verification.

In conclusion: not fun, but not so unacceptable as to make us change.
sbp From: sbp Date: January 26th, 2010 01:44 am (UTC) (Link)
+1 for Barclays. I use the card-in-plastic-box thingum which is actually OK - ask for a spare one to keep elsewhere. I've used them since they started their online banking, and have used many different browsers and OSes in that time.

Currently to log in you need the internet account id number, your surname, the last four digits of your card, and the 8-digit number generated from the box you stick your card in, which is different every time. Previous to that it was a select-letters-from-your-secret-word thing, a bit like verified-by-visa. At least they're *trying* to make it more secure.

I feel that Barclays may be bastards, but at least they're my bastards. I don't feel inclined to change - Smile or Coop, I guess, but Smile gets a thumbs down elsewhere in this thread.
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