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shadows of echoes of memories of songs
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jinty From: jinty Date: January 25th, 2010 09:29 pm (UTC) (Link)
First Direct do seem to have an interactive demo. But I haven't looked at it because I've been internet banking with them for lo these many years.

I get the feeling that FD and HSBC are quite separate in culture and ways-of-doing-things, though I can't substantiate that directly; my brother used to have a Midlands account and migrated to FD when they first started, just about, so he wasn't put off. As if that's any real help to you... Anyway I've been with FD for ages, they work well for me, I've recommended them to R who may well be taking me up on it, and unlike eg Halifax I find their internet banking pretty much just works, easily and straightforwardly.

They also reckon to be Carbon Trust accredited. (It said so, somewhere that I can't now see but still.)
uitlander From: uitlander Date: January 26th, 2010 06:41 am (UTC) (Link)

That's my impression as well. I previously banked with IF for mortgage purposes, and having the ability to pay stuff in over an HSBC counter is a bonus when you need it.

I just looked at the online demo, and it does seem accurate. j4 needs to be aware that some of their stuff, e.g. txt messages & their First Directory service, are extras that you pay for. I used the txts briefly when they were free, but didn't think they were worth it as a paid service.
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