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shadows of echoes of memories of songs
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j4 From: j4 Date: January 25th, 2010 09:12 pm (UTC) (Link)
Sorry, I didn't mean that to turn into The Rant About Banks I Have Known & Loathed. :-}
From: bibliogirl Date: January 25th, 2010 09:50 pm (UTC) (Link)
HSBC have been infinitely less crap - for me - than Lloyds. Your mileage will doubtless vary.
voiceofsauron From: voiceofsauron Date: January 26th, 2010 01:50 pm (UTC) (Link)
Oh was going to recommend HSBC too but maybe not. I've found them best out of Lloyds, Natwest (who once wrote to me to tell me they didn't have my address) and HSBC.
imc From: imc Date: January 26th, 2010 04:43 pm (UTC) (Link)
(who once wrote to me to tell me they didn't have my address)


I'm another HSBC customer, I'm afraid… I don't think I've ever had a serious problem with their internet banking and it's never told me off for using the wrong browser (I used to use Netscape 4 in the days when everyone else had moved on to Mozilla or IE; I now use SeaMonkey).

Their "Pay bill or organisation" system is a bit cumbersome as it's sometimes not possible to be 100% confident that the name you've picked is the right one for the organisation you are trying to pay; and for people such as HMRC who tell you the sort code and account number, if you opt to type those in instead of going via the menus it unhelpfully says "sorry Dave, we can't do that — try going via the menus instead". My MBNA credit card changed into a Bank of America credit card about four months ago, but they still don't have "Bank of America" as one of the payees. I emailed to point that out and got someone ringing me up to ask me what the problem was. But anyway…
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