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Banker - shadows of echoes of memories of songs — LiveJournal
j4
j4
Banker
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From: mooism Date: January 25th, 2010 08:55 pm (UTC) (Link)
Supplemental question: are there any banks that let you test drive their internet banking before you get an account with them? (I had a quick look round before I changed banks and didn't find anything, but that was nearly a decade ago.)

But good grief, A+L need to get a clue.
j4 From: j4 Date: January 25th, 2010 09:06 pm (UTC) (Link)
are there any banks that let you test drive their internet banking before you get an account with them?

Now that would be excellent! The tragic thing is that I bet none of them would even consider it, even though by doing that they could a) get more customers and b) get tons of free testing done for them.

I suspect the objection would be "security", ie stopping teh evil phishers finding out what their website looks like (because phishers can't get bank accounts, and don't know people who can get bank accounts).
simont From: simont Date: January 26th, 2010 12:40 am (UTC) (Link)
even though by doing that they could a) get more customers

Well, surely only in the hypothetical case where the online barking doesn't suck? Perhaps they all know that if they let any prospective customer see their web service before it's too late to back out...
From: vatine Date: January 26th, 2010 11:02 am (UTC) (Link)
So far (out of two...), S|E|B had, by far, the best internet banking I've used. Unfortunately, they don't provide any sort of sane banking in the UK.
j4 From: j4 Date: January 26th, 2010 11:05 am (UTC) (Link)
True.

I have to keep reminding myself that businesses are not interested in getting things right, providing a good service, etc. :-(
pjc50 From: pjc50 Date: January 26th, 2010 11:05 am (UTC) (Link)
Well, it's always possible to sign up for the account and not put any money into it - I did this to try out Barclays, and decided I hated their authentication system.
j4 From: j4 Date: January 26th, 2010 11:13 am (UTC) (Link)
it's always possible to sign up for the account and not put any money into it

Most of the switching services/benefits require you to put a certain amount of money into the new account, though. I don't want to have to switch all my standing orders, dds etc over by hand -- I'd rather let the bank make a mess of it, otherwise I'll just make a mess of it myself & have nobody to shout at when I lose all my money. :-(
bjh21 From: bjh21 Date: January 26th, 2010 12:31 pm (UTC) (Link)
The Co-op used to provide an on-line demo of their Internet banking thing, but that was in 1998 when Internet banking was new and shiny (and ISTR mysteriously involved an enormous pile of Java).
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