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Clue-point-zero - shadows of echoes of memories of songs — LiveJournal
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caramel_betty From: caramel_betty Date: June 29th, 2006 04:23 pm (UTC) (Link)
The weboffice answer: give the users all the tools they need;

Ah, but then you need to sort out the difference between the tools they need and the tools they say they want.
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j4 From: j4 Date: June 29th, 2006 04:47 pm (UTC) (Link)
We do have some power to stop the divisions we work with just buying whatever tools they fancy (see e.g. Department Y [nameless to protect the guilty], who demanded some shiny new CMS on the grounds that it would solve all their problems, were audited, and as a result were told that they were absolutely not allowed to buy any more shiny software until they'd sorted out the damn workflow that it was supposed to be supporting. Ha!)

The problem is, there are whole swathes of the university that we simply have no control over, and no one person (except possibly the V-C, who doesn't really get involved at that kind of level) has the power to impose any kind of consistent rules/guidelines across the board. Which is what the currently-in-progress Web Review is supposed to be addressing, but, well, yeah.
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j4 From: j4 Date: June 29th, 2006 04:58 pm (UTC) (Link)
Aw. Thought-of-a-hug appreciated nonetheless.

The way everybody in this area seems to encounter the same problems again and again is both comforting and depressing...
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